Comments on: Why should Master Black Belts not be allowed in Subway? https://sixsigmadsi.com/lean-and-six-sigma-story-at-subway/ Six Sigma Development Solutions, Inc., providing “Operational Excellence” to Organizations around the Globe. Sat, 27 May 2023 00:26:22 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Dan Waters https://sixsigmadsi.com/lean-and-six-sigma-story-at-subway/#comment-45823 Tue, 27 Aug 2019 17:09:05 +0000 https://sixsigmadsi.com/wordpress/?p=1029#comment-45823 I believe there is a bell that rings when the toaster is done. Perhaps the bell was broken that day?

Regardless – good example!

]]> By: JimmyD https://sixsigmadsi.com/lean-and-six-sigma-story-at-subway/#comment-42317 Fri, 16 Aug 2019 20:41:12 +0000 https://sixsigmadsi.com/wordpress/?p=1029#comment-42317 Jimmy Johns has the right flow. You pay immediately after ordering the sandwich I am often handed my sandwich at the register while I’m still paying.

The difference is Jimmy John’s has more staff, and sandwiches are much less customized – which does cost a little more. Subway I believe is targeting low cost, which results in minimal staff and longer wait times.

Jimmy Johns and Subways are operating two entirely different customer/operating models.

]]> By: Ashish Arora https://sixsigmadsi.com/lean-and-six-sigma-story-at-subway/#comment-528 Tue, 29 Sep 2015 01:42:13 +0000 https://sixsigmadsi.com/wordpress/?p=1029#comment-528 Using lean management in daily routine is the best way of keeping your knowledge and concepts alive which one learned during certification. The example which Mr. Kevin Clay mentioned above is the perfect example, and now a days subway team is also using the same pro-active approach of serving to patrons.

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