Comments on: It is a Myth that CI’s Role is to Improve Processes! https://sixsigmadsi.com/it-is-a-myth-that-cis-role-is-to-improve-processes/ Six Sigma Development Solutions, Inc., providing “Operational Excellence” to Organizations around the Globe. Tue, 12 Sep 2023 22:51:07 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Rick Lynch https://sixsigmadsi.com/it-is-a-myth-that-cis-role-is-to-improve-processes/#comment-183774 Tue, 12 Sep 2023 22:51:07 +0000 https://sixsigmadsi.com/?p=15252#comment-183774 As a change manager, I heartily agree that the SMEs should be heavily involved in identifying and developing the fix so they have ownership. This also guides SMEs to become better problems solvers and leaders.

I’ve seen several black belts make this mistake. I’m not sure if it was because they were in a hurry, had poor role models themselves, or wanted to be the “sage on the stage” as you so aptly put it. But it did a lot of damage to the culture of the organization and the reputation of the belt program. Thanks for this article!

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